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Privacy Policy

Last updated: 26 March 2026

1. Who We Are

dSoulK is a product of GemXcal Holdings Pte. Ltd. (UEN: 202608346C), registered in Singapore. We are committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Data We Collect

  • Account information: Email address, display name, and authentication provider (Google or email/password).
  • Birth details: Date of birth, time of birth (optional), and city of birth — used solely for energy calculation.
  • Usage data: Reports generated, Keys balance, and transaction history.

3. How We Use Your Data

  • To generate your personalised Energy Blueprint reports.
  • To manage your account and Keys balance.
  • To process payments via Stripe (we do not store card details).
  • To improve our service and calculation accuracy.

4. Data Storage & Security

Your data is stored securely on Supabase infrastructure in the Singapore region. We use row-level security policies to ensure you can only access your own data. All connections are encrypted via HTTPS/TLS.

5. Third-Party Services

  • Supabase: Authentication and database hosting.
  • Stripe: Payment processing. Subject to Stripe's Privacy Policy.
  • Google OAuth: Optional sign-in provider.
  • DigitalOcean: Website and application hosting.
  • Plausible Analytics: Privacy-friendly, cookie-free website analytics. No personal data is collected. Subject to Plausible's Data Policy.

6. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data held by us.
  • Request correction of inaccurate data.
  • Withdraw consent for data processing.
  • Request deletion of your account and all associated data.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, all personal data including birth details, reports, and transaction history will be permanently removed within 30 days.

8. Contact Us

For privacy-related enquiries, please contact us at privacy@gemxcal.com.